Legal

Terms of Service

Last updated: October 10, 2026

1. Agreement

By downloading or using the Passport Photo app (the "App") made by Carthage Labs, you agree to these Terms. If you don't agree, please don't use the App.

2. What the App does

The App helps you make photos for passports, visas, ID cards and other documents in 201 countries: it removes and replaces the background, sizes and crops the photo to the published rules, checks it, and lets you save a digital file or a print sheet.

3. No government affiliation, no guarantee of acceptance

The App is independent. It is not affiliated with, endorsed by or acting on behalf of the U.S. Department of State or any other government agency. Photo sizes and rules come from official government sources, but those rules can change, and the final decision on any photo is made by the office reviewing your application. We don't guarantee that a photo will be accepted. Always check the official requirements before you apply.

4. Your responsibilities

  • Check that your photo meets the current requirements before you submit it.
  • Only use photos of yourself, or of people who have agreed (or whose parent or guardian has agreed).
  • Don't use the App to create false or misleading identity documents, or for anything unlawful.
  • You must be at least 13 years old, or the minimum age in your country, to use the App.

5. Free use and Pro

The free version lets you export a limited number of photos per device (2 at the time of writing) and shows ads. Pro is a yearly subscription ($9.99 per year in the US; your store shows your local price) with unlimited exports, HD photos, print sheets and no ads.

  • Payment is taken by the App Store or Google Play when you confirm the purchase.
  • The subscription renews automatically unless you cancel it at least 24 hours before the end of the current period. Manage or cancel it in your App Store or Google Play account settings.
  • Refunds are handled by Apple or Google under their own policies.
  • We may change the free limit, features or prices; changes won't affect a period you have already paid for.

6. Your photos and content

Your photos remain yours. You give us only the permission needed to process them on your device and, if you turn on Photo backup, to store them in your account so you can restore them. See the Privacy Policy for how data is handled.

7. Our app

The App, its design and its content belong to Carthage Labs and are protected by copyright, trademark and other laws. You may use the App for your personal use; you may not copy, modify, resell or reverse-engineer it except where the law allows.

8. Disclaimer

The App is provided "as is" and "as available". To the extent the law allows, we make no warranties that it will be error-free or uninterrupted, or that photos will be accepted by any authority.

9. Limitation of liability

To the extent the law allows, Carthage Labs is not liable for indirect, incidental, special or consequential damages, including a rejected photo, delayed application or lost fees, and our total liability is limited to the amount you paid for the App in the 12 months before the claim. Nothing in these Terms limits rights you have under consumer law that can't be limited.

10. Ending your use

You can stop using the App and delete your data at any time (Settings → Account → Delete my data). We may suspend access if these Terms are seriously broken.

11. Apple

If you got the App from the App Store, Apple's Standard End User License Agreement also applies. Apple is not responsible for the App or its support, and is a third-party beneficiary of these Terms.

12. Law

These Terms are governed by the laws of the State of Delaware, United States, without regard to its conflict-of-law rules, except where the law of your country of residence requires otherwise.

13. Changes

We may update these Terms. We'll change the date at the top and, for significant changes, tell you in the App. Using the App after a change means you accept the new Terms.

14. Contact

Carthage Labs · medshi8@gmail.com